If you are a regular customer of Zaxby’s or have visited the store in the last 14 days, you should participate in the Zaxbyslistens survey, and you can get a free Big Zax Snak!

Zaxby’s customer surveys aim to gauge guest satisfaction with the restaurant’s food, service, and overall experience. The survey ask questions about specific menu items, the speed and accuracy of the order, the cleanliness of the restaurant, the friendliness and helpfulness of the staff, and any other relevant aspects of the customer’s visit.

Zaxbyslistens survey

How to Participate in the ZaxbysListens Survey?

Participating in Zaxby’s guest survey is typically a simple and straightforward process. Here’s how you can participate:

  1. Visit a Zaxby’s restaurant: You must have recently visited a Zaxby’s location in order to participate in the survey.
  2. Get your receipt: Make sure to keep the receipt from your visit, as it will have the information you need to take the survey.
  3. Visit the survey website: The survey website is
  4. Enter the required information: You will need to enter information from your receipts, such as the survey code, restaurant location, date, and time of your visit, as well as your order details.
  5. Complete the survey: Answer the questions on the survey honestly and thoroughly. These may include questions about your food, service, and overall experience.
  6. Submit the survey: After you have completed the survey, submit it to have your feedback considered.

One Comment

  1. Getting extremely frustrated regarding your website. Unable to take survey. WHY???? To late to load points, no where on the receipt does it say 72 hrs, just 14 days to do the survery, which I can NOT do for some unclear reason.
    Location is great.
    Cobb salad is tasty.
    Prices are expensive.
    Perks/rewards complicated, so do not make up for the initial cost

    NOT a happy shopper.

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